What keys are included in the set?

The set includes the following keys:

🔑 Cat 30 - Simplex B

🔑 Cat 45 - Edwards

🔑 Cat 60 - Gamewell / Pull Station

🔑 1347 - Silent Knight

🔑 17003 - Notifier / Firelite / Honeywell

🔑 17021 - Notifier / Pull Station

🔑 PK625 - Gamewell / Pull Station

What is the shipping policy?

For domestic orders, we ship via USPS. Once your order is processed within 24-48 hours, delivery typically takes between 3-7 days, depending on your location. International shipping times may vary.

Do you offer free shipping or flat-rate shipping?

Shipping costs are calculated based on your location. Unfortunately, we do not offer free shipping at this time.

What is your return/refund/exchange policy?

You have 30 days to return or exchange your product. Please note that return shipping costs will be your responsibility.

Are there any special instructions for bulk or department orders?

For bulk or department orders, please reach out to us directly at fitzwrightllc@gmail.com. We’re happy to assist with your specific needs.

How can I track my order?

After placing your order, you will receive a confirmation email that includes your tracking information.

Do you ship internationally?

We are currently working on handling international requests, including shipments to Canada. If you're interested in placing an international order, please contact us directly at fitzwrightllc@gmail.com, and we will do our best to accommodate your request.

Do you offer customer support for product inquiries or order issues?

Yes, we do! If you have any questions or issues with your order, feel free to email us at fitzwrightllc@gmail.com, and we'll be glad to help.

Tell me more about the company.

Fitz Wright, LLC is a small business based in New England, proudly owned and operated by two firefighters. Our mission is to provide products that make the job easier and more efficient.